The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as ”you”) with Scribble & Pockets, hereinafter referred to as “S&P”, "us" or ”we”, at the S&P website, mobile website, or mobile application (all hereinafter referred to as "the website").
By using the website and/or placing an order, you agree to be bound by the terms and conditions set out herein (the ”Terms”). Please make sure you have read and understood the Terms before placing your order.
The inclusion of any products or services on the website at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product at any time.
We reserve the right to amend these Terms from time to time without prior notice to you. The version of the Terms that will apply to your order will be those on the website at the time you place your order.
You understand and agree not to (i) post, transmit, redistribute, upload, or promote any communications or content that could harm or negatively impact our business, products or services; (ii) act in a manner or employ any device that restricts, impairs, interferes or inhibits any other user from using or enjoying the website, or which impacts the security of the site, or (iii) employ any device or attempt to use any engine, software, tool, agent, script or other device or mechanism (including without limitation spiders, bots, crawlers, avatars or intelligent agents) to navigate or search the site, or to copy content from the site. We reserve the right to immediately bar access to the site and close the account of any user who violates this provision or any other provision in these terms and conditions.
2. Prices and delivery charges
The prices displayed at S&P include the statutory Value Added Tax (VAT or MwSt) but do not include a delivery charge.
The delivery charge for each order in Germany up to 2 KG, as well Worldwide up to 2 KG, will be the same. The cost for each delivery method is clearly indicated during the check-out process.
3. Ordering/conclusion of contract
Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation. If for any reason we are unable to fulfil your order, we will let you know at the earliest opportunity. If we have already received payment for such order, we will attempt to refund the applicable amount using the same method used to make the payment. If, for any reason, alternative arrangements are necessary, a representative will contact you to settle the refund.
S&P exercises the utmost diligence in accepting and processing orders and will endeavour to deliver your order your address, in accordance with your selected delivery option.
S&P endeavours to dispatch orders in the fastest possible time and in the order in which they are placed. We aim to deliver within 2 to 4 weeks following confirmation of an order, as all our products are made to order, unless otherwise agreed. Please allow for an extra 2 weeks for for deliveries outside of the EU. Though we aim to deliver within the communicated time frame, delivery may take longer due to unexpected events.
Before you place your order, you will be informed of the expected delivery details. Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation with your expected delivery details.
5. Withdrawal of Order
You may cancel your order until 24 hours from the date you place the order. If you have been charged for the items, you will receive a refund which will include the delivery costs.
If the item you have received is defective, please notify S&P promptly and return the item in accordance with the "Return" section. S&P will, for any products deemed defective, provide a full refund. The provisions set forth herein do not limit any applicable statutory rights.
6. Payment methods
You can pay for your goods the ways as set out below. Please note the goods remain in our possession until full payment has been received.
You can enter your payment details at the time you place your order and chose to pay via Bank Transfer. Your order will be processed after funds have been received.
When paying by PayPal, we reserve the right to check the validity of the PayPal account, that there are enough funds to cover the purchase sum and validate the billing address details of the purchaser. We reserve the right to deny any purchase.
Please note that S&P reserves the right to send payment requests to your e-mail address.
Please note that we do not accept cash or cheques. If you wish to pay by cash/cheque please pay at your bank. S&P reserves the right to charge for costs arising for any cash/cheques received.
You will receive the legally required invoice document in the Shipping Confirmation e-mail.
7. Our Liability
Nothing in these Terms shall exclude or limit our liability with regard to any matter for which it would be unlawful for us to limit or exclude our liability. We are not responsible for indirect losses which are a side effect of the main loss or damage, for example loss of profits or loss of opportunity; or for failure to deliver the goods or to meet any of our other obligations under these Terms where such failure is due to an event that is beyond our reasonable control, which includes but is not limited to fire, flood, storm, riot, civil disturbance, war, nuclear accident and terrorist activity.
Our maximum liability to you for any loss or damage arising in connection with your order shall be limited to the total price of your order.
We make all reasonable efforts to accurately display the attributes of our products, including composition and colors. The color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors.
We reserve the right to assign or pledge to third parties any claim(s) for payment including any payment instalments which have arisen in connection with the delivery of goods.
If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the other Terms shall continue to apply.
11. Ownership of rights
All intellectual property rights, such as trademarks and copyrights remain with Fernanda Weigert Stockmann. Any use of our contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of the owner.
12. Company Information
Scribble & Pockets
Inh. Fernanda Weigert Stockmann
Postfach 65 21 48
22372 Hamburg, Germany
Phone: +49 (0) 1516 474 2595